1. Introduction

Welcome to Teleport Limo. These Terms and Conditions govern your use of our website https://teleportlimo.com/ and our limousine transportation services. By accessing our website and booking our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Definitions

  • “Company”, “we”, “us” or “our” refers to Teleport Limo.
  • “Client”, “you”, or “your” refers to the individual or entity booking and using our services.
  • “Service” refers to transportation and limousine rental services provided by Teleport Limo.
  • “Website” refers to https://teleportlimo.com/.

3. Services

Teleport Limo offers premium chauffeur-driven transportation services, including airport transfers, corporate rides, event transportation, and private chauffeur services. Availability of services is subject to scheduling and vehicle availability.

4. Booking and Payment

  • Reservation: All bookings must be made through our website, by phone, or via our mobile application (if applicable).
  • Payment: We accept credit cards, debit cards, and other payment methods displayed on our website.
  • Cancellation & Refunds: Cancellations made at least 24 hours before the scheduled ride may be eligible for a full refund. Late cancellations or no-shows may be charged the full amount. Specific cancellation policies will be stated at the time of booking.

5. Transport Safety and Responsibilities

5.1 Luggage and Animals

  • The price in the booking confirmation includes the number of pieces of luggage specified in the booking form.
  • Excess luggage, bulky luggage (such as a wheelchair), weapons, or animals must be specified during booking.
  • The chauffeur reserves the right to refuse transportation of luggage, weapons, or animals that were not pre-approved or are not safely housed in a closed and suitable transport container.
  • If additional luggage, weapons, or animals are accepted, additional charges may apply.

5.2 Transport of Children and Minors

  • Children: Clients must specify if child restraints are required and provide details about the number and age of children being transported.
  • Minors: Unaccompanied minors may be refused service based on local laws governing minor transportation.

5.3 Passenger and Luggage Limits

  • Each vehicle has a set limit for passengers and luggage, which will be communicated at the time of booking.
  • The chauffeur may refuse service if the number of passengers or luggage exceeds the safety and space limits of the vehicle.

5.4 Impeded Transport

  • The chauffeur may refuse transport if required details (e.g., luggage, animals, child seats) were not properly communicated during booking.
  • If transport is denied due to missing information, the client may still be charged for the service.

5.5 Delays

  • We strive to provide timely service, but delays due to factors like weather, traffic, or air travel disruptions may occur.
  • Clients must accept potential longer wait times or short-notice cancellations in exceptional situations.

5.6 Cancellations, Rebookings, and No-Shows

5.6.1 Cancellations

  • Cancellations are free if made more than 24 hours before the scheduled pickup time.
  • If cancellation occurs within 24 hours of pickup, the full price will be charged.

5.6.2 Rebookings

  • Rebookings are treated as new bookings. The cancellation policy applies to the original booking.

5.6.3 No-Show Rides

A ride is considered a no-show if the client does not appear within:

  • 30 minutes of the agreed pickup time for standard rides.
  • 60 minutes for airport and long-distance train station pickups.
  • No-show rides must be fully paid, except if the client and chauffeur have agreed on a later pickup time by phone.
  • For hourly bookings, if the client does not show by the end of the booked hours, the ride is considered a no-show and must be fully paid.

5.7 Behavior in the Limousine

  • Clients must follow all traffic regulations, including wearing seat belts.
  • Opening doors while the vehicle is in motion, throwing objects, or shouting from the vehicle is prohibited.
  • Smoking is strictly prohibited. Cleaning costs due to smoking violations will be charged to the client.
  • Eating is discouraged, and alcohol may only be consumed with prior approval.

6. Client Responsibilities

  • Clients must provide accurate booking details, including pick-up/drop-off locations and preferred schedule.
  • Clients must respect the vehicle and chauffeur, refraining from causing damage or engaging in inappropriate behavior.
  • Any damages caused by the client to the vehicle will be charged accordingly.

7. Company Liability

  • We strive to provide timely and professional services but are not responsible for delays caused by weather, traffic, road conditions, or unforeseen circumstances.
  • We are not liable for any lost or stolen items left in our vehicles. Clients are encouraged to check their belongings before exiting the vehicle.
  • Our chauffeurs reserve the right to refuse service to any individual who poses a risk to safety, including but not limited to, individuals displaying aggressive behavior, intoxication, or refusal to comply with safety regulations.
  • We are not responsible for any missed flights, meetings, or other time-sensitive engagements due to factors beyond our control. Clients are advised to book their transportation with ample time to accommodate possible delays.
  • While we take all necessary precautions to ensure a safe and comfortable ride, we are not liable for any personal injuries or damages resulting from the use of our services, except in cases of proven negligence by our company or employees.
  • In the event of a vehicle breakdown, we will make reasonable efforts to provide an alternative solution, but we are not responsible for any inconvenience or additional costs incurred by the client as a result.

8. Privacy Policy

  • We collect personal data necessary for processing bookings and providing services.
  • Your information will not be shared with third parties, except as required by law or for service fulfillment.
  • Please review our full Privacy Policy [insert link] for details on data handling.

9. Limitation of Liability

  • Our services are provided “as is” without any warranties of any kind.
  • We are not responsible for indirect, incidental, or consequential damages arising from the use of our services.
  • Maximum liability for any claim shall not exceed the total amount paid for the service in question.

10. Dispute Resolution

  • Any disputes shall be resolved amicably. If unresolved, disputes will be settled through arbitration in accordance with the laws of [State/Country].
  • The governing law for these Terms and Conditions is the law of [State/Country].

11. Changes to Terms

  • We reserve the right to update these Terms and Conditions at any time.
  • Clients will be notified of any significant changes via email or website announcements.

12. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

Teleport Limo
Email: contact@teleportlimo.com
Phone: +1 (959) 999-0044
Website: https://teleportlimo.com/